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Enter your order confirmation number and email address in the space provided. Explore our many helpful self-service options and learn more about popular topics. This great value for our online shoppers means it's easier than ever to start that gardening or repair project you've wanted to get to, upgrade your kitchen appliances, or do some home decorating. Someone 18 years of age or older must be present to sign for the delivery. Online Customer Support can be reached by LiveChat 24 hours a day, 7 days per week, or at 1-800-430-3376 Monday - Sunday, 6a.m. Use of this site is subject to certain Terms Of Use. Apply to Distribution Manager, Customer Service Manager, Customer Service Representative and more! The Home Depot has been empowering doers since 1979. JESSE Honestly, this is just one big orange family. All Rights Reserved. ET. Paid Time Off – In order to provide our associates with the time needed to take care of themselves and their families, we have implemented the following actions: Added 80 hours of paid time off for all full-time hourly associates and 40 hours of paid time off for part-time hourly associates to be used at their discretion at any time in 2020 and paid out at year-end if not used, For associates who are 65 years of age or older, or determined to be at higher risk by the CDC, added 160 hours of paid time off for full-time hourly associates and 80 hours of paid time off for part-time hourly associates to be used at their discretion at any time in 2020 and paid out at year-end if not used, Providing paid time off for any associate who has contracted COVID-19 until released by a doctor, Providing up to 14 days paid time off for any associate required to be quarantined by a public health authority or the CDC. Free Curbside Pickup – Order Online For Convenient Store Pickup At Most Stores Daily Until 6 P.M. Free Store Pickup – Millions of items are eligible for free store pickup, and many can be ready within a few hours. Due to the high volume of orders being processed, pickup times may be delayed in some cases. Plan ahead with confidence knowing your delivery will arrive on schedule. The Centers for Disease Control and Prevention (CDC) has set up a site with the latest information and guidance about the Coronavirus. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Customer-supplied tarps are recommended to protect property. Redeem in-store or online. Due to these donations, PPE items may be unavailable in stores and online. It operates many big-box format stores across the United States, all ten provinces of Canada, as well as Mexico. And again, if you didn't realize it was an option and you'd rather have … ET. Enroll in Pro Xtra – The Home Depot’s free loyalty program built for Pros – to enjoy special services, members-only benefits, savings and business tools. Schedule your order to be delivered to your home or job site during a window of time that’s convenient for you, Need Help? OLIVER They treat me so well here. Please have your original payment information available when calling to cancel your order. Territories. This offer is valid on parcel and residential delivery only; it does not include scheduled delivery or expedited shipping. Reviews For Home Depot Customer Service (66) Flooring. Contacting Home Depot. Unfortunately, there is no way to claim your Home Depot military discount online. Any states with delivery restrictions will be noted on each item’s product information page.For items eligible for delivery to Alaska and Hawaii, please allow an additional 2-5 business days. 1-877-946-9843. You also may contact Online Customer Support via LiveChat or by calling 1-877-946-9843 to cancel entire orders, individual items and associated parts. © 2000-2020 Home Depot Product Authority, LLC. You can find contact details for Home Depot above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Additional remote surcharges may apply.We are not able to ship to international destinations, PO Boxes, APO/FPO/DPO addresses at this time. Waited over 2 hours and no manager ever called back. Reviews For Home Depot Customer Service (66) Flooring. Perfect for birthdays, holidays and just to say “thank you,” our Gift Cards are reloadable in-store and online. The order was not paid for completely or partially with a gift card, 2. ET. They take away my disability rights work at Home Depot. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. Major Appliances. If it is too late to cancel your order, you may return any unwanted items in accordance with our returns policy. You do not need to be present at the time of delivery.Depot Direct DeliveryFor major appliances, a delivery calendar with available delivery dates will be presented during the checkout process. I'm disabled & get a job at Home Depot. And I can take this anywhere. For Express Delivery from Store only, 2 hour, 4 hour or all day delivery windows are scheduled online at time of purchase. That is universal. I don't have car. If you have an interest in becoming a vendor/supplier/service provider for Home Depot, please visit the HDConnect which is The Home Depot's Service Provider Portal for all … We are currently offering limited scheduled delivery services for online orders, however, same-day and next-day delivery services have been suspended until further notice. See product descriptions for free shipping eligibility. These customers buy products and install them themselves using online or in-store resources I enjoyed the Managing Customer Service course. Willing to play their game and cancel the order but I am not willing to not get to use my coupon code, as I was told by customer service. HomeDepot.com 1-800-430-3376. ___________________________________________. Customer Service is AWFUL, can not change an address you entered wrong online 1 minute ago. Available in plastic or e-Gift Card options. It was well written and easy to follow. It can only be claimed either in the store or by calling their customer service phone number at 800-466-3337. The delivery carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Customer Questions. Online Customer Service is AWFUL. The carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. It is our hope that we will continue to empower our customers, business and planet for many years to come. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com . We are also taking extra steps – we sanitize and disinfect shelves, checkout areas, service desks, storage lockers and restrooms on a regular basis. Items on backorder will be automatically cancelled at 60 days without customer authorization to extend the order.For major appliances, the delivery calendar will provide the first available delivery date based on the estimated date that the product will be available. Subscribe to our bi-weekly news update and get the top Built from Scratch stories delivered straight to your inbox. Processing time is additional and will vary by product.ExpressExpress Shipping includes next day delivery by a small parcel carrier, once the items ship. Some exclusions apply. Subscribe. Free Curbside Pickup – Order Online For Convenient Store Pickup Daily Until 6 P.M. From our store to your door, arriving when convenient for you. Due to current events and high volume, orders may be delayed. I take the bus. All items in the order are being picked up at the same store, 3. - 2a.m. Please note the tracking information provided with the shipping confirmation will reflect the delivery to the certified professional's location. - 2a.m. Continue. Due to current events and high volume, orders may be delayed. Once your item is ready, you will be contacted to schedule a delivery appointment where the certified professional will review with you how to operate and maintain the product.Outdoor Equipment DeliveryOutdoor Equipment Delivery includes unpacking, assembly and packaging removal. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Home Depot Customer Service. You may cancel the entire order within 45 minutes of placing the order. From basic office supplies, such as printer paper and labels, to office equipment, like file cabinets and stylish office furniture, Office Depot and OfficeMax have the office products you need to get the job done.Maintain a well-stocked office breakroom.Save on printer ink and toner to keep your office efficient and productive. Shop online for all your home improvement needs: appliances, bathroom decorating ideas, kitchen remodeling, patio furniture, power tools, bbq grills, carpeting, lumber, concrete, lighting, ceiling fans and more at The Home Depot. Give the gift of doing with a Home Depot Gift Card. HomeDepot.com Major Appliances 1-877-946-9843. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops. Product Prioritization & Availability – While prioritizing shipments of essential supplies to healthcare providers, our supply chain team is focused on restocking inventory safely and quickly. Online Customer Service is AWFUL. customers such as home owners (ITB) (XHB). There are no scheduled appointments for Basic Delivery. You can also use our site to access more information about the Home Depot return policy. Waited over 2 hours and no manager ever called back. Homedepot.com Online Order Support: 1-800-430-3376. Look for the expected arrival date in your Shopping Cart under Product Information. In both scenarios, your item will ship as soon as it becomes available and you will not be charged until the item ships. Closed Christmas Day. Processing time is additional and will vary by product.Cost SaverCost Saver Shipping is a more economical shipping method that includes initial transportation by a small parcel carrier and final delivery by the U.S. All items were purchased as Buy Online, Pick Up in Store items. The Occupational Safety and Health Administration (OSHA) provides information on identifying risk levels in workplace settings, determining safe work practices and implementing appropriate personal protective equipment in the workplace. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Home Depot in an easy-to-use summary, as well as a full comparison of the 6 ways to reach Home Depot, compared by speed and customer recommendations. 65 Home Depot Call Center jobs available on Indeed.com. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts). 1-770-384-4105. Local store prices may vary from those displayed. Connect with your favorite people. - 2a.m. Applicant Questions For questions from careers.homedepot.com, please call 1-866-698-4347 Applicant Questions. Material informative, yet interesting and fun and delivery FAQs for a Home Depot now offers free delivery on purchases... Age or older must be present to sign for the delivery carrier will contact you to a. Also gained insight into current trends and updates in the following format you... Contact you to provide a 4-hour delivery window option is scheduled online at time purchase., web due to current events and high volume of orders being processed Pickup... With damage, please visit our help and Customer Service department at 1-800-HOME (! Most major appliances shipping confirmation e-mail that is sent once your item by clicking on the tracking information provided the! Mostly dissatisfied this process varies according to your inbox parcel and residential delivery on of! 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